Terms & Conditions

Welcome

By using our website or placing an order, you agree to these terms. We’ve kept them simple and straightforward. If anything is unclear, just reach out — we’re happy to help.

About Us

Ra-Vish Wellness Pvt. Ltd. is a dermatology and aesthetic wellness company based in Pune, India, developing science-backed cosmeceutical products in partnership with dermatologists and aesthetic physicians.

  • Email: ravish0219@gmail.com
  • WhatsApp: 9960603380
  • Address: 7th Floor, Lunawat Apex, Baner Road, Aundh, Pune — 411007

Our Products

Our products are cosmeceutical formulations — not drugs or medicines. While developed with dermatological expertise, we recommend consulting a dermatologist before use and performing a patch test before full application. Results may vary.

Orders and Pricing

  • All prices are in Indian Rupees (₹) inclusive of applicable taxes
  • Placing an order is an offer to purchase — we reserve the right to decline any order
  • You’ll receive an email confirmation once your order is placed
  • Payments are processed securely via Razorpay and/or Shiprocket

Medical Professional Discount

Verified medical professionals with a valid GST or Drug Licence number are eligible for a 20% discount, applied after verification by our team before dispatch. We reserve the right to cancel orders where details cannot be verified.

Cancellations and Refunds

Please refer to our Refund and Cancellation Policy for full details.

Shipping

We ship across India and internationally to most countries worldwide. Delivery timelines vary depending on your location and chosen courier:

  • Domestic (India): 3–7 working days
  • International: 7–21 working days depending on destination and customs clearance

International orders may be subject to customs duties or import taxes — these are the responsibility of the customer. We are not responsible for delays caused by courier partners, customs processing or incorrect addresses provided at checkout.

For international shipping queries please contact us at ravish0219@gmail.com.

Intellectual Property

All content on this website — including brand names, logos, product names, images and descriptions — belongs to Ra-Vish Wellness Pvt. Ltd. and may not be used without prior written permission.

Limitation of Liability

Ra-Vish Wellness shall not be liable for indirect losses, adverse reactions from misuse, or circumstances beyond our reasonable control. Our liability shall not exceed the value of your order.

Questions?

We’d love to hear from you.

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